General Terms and Conditions of Sale
Last updated: 9/3/2026
Our plans
Convertly Docs offers a free plan as well as paid plans (Starter, Pro, Business), described in detail on the pricing page.
Seller's identity
Name: Convertly Docs
Publishing Director: Mr Elmac
E-mail: convertlyconversion@gmail.com
Address: 5 Parc Élisabeth, 91000 Évry-Courcouronnes, France
SIRET: 915 328 710
Intra-Community VAT number: To be completed
Description of services
Convertly Docs offers online Word document editing and conversion tools: creation, editing, conversion, merging, and other operations. Premium features are described on the pricing page.
Price
Prices for paid services are displayed tax included on the pricing page. Convertly Docs reserves the right to change its prices at any time, with new prices applying to new orders.
Payment and invoicing
Payments will be processed via Stripe, a secure payment platform. An invoice will be sent by email after each transaction.
Right of withdrawal
In accordance with applicable consumer law, the right of withdrawal does not apply to digital services once performance has started with your prior consent.
Termination
For subscriptions, cancellation can be done at any time from your customer area. Access remains active until the end of the current billing period.
Support
If you have a technical issue or a question about your order, our support team is available by email. We are committed to responding within 48 business hours.
Applicable law
These Terms and Conditions are governed by French law. Any dispute will be submitted to the competent courts of France.
Contact
For any business-related questions, please contact us at: convertlyconversion@gmail.com